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Sprint PCS Wireless Web Digital Link

Tue Dec 18, 2001 - 6:16 PM EST - By Mark Pierson

Product Info
Name Sprint PCS Wireless Web Digital Link
Company Sprint PCS
Dimensions 3.9" x 3.0" x 1.1"
Weight 3.4 oz
Hard Cover Compatible No
Battery Type Lithium Ion
Standby Time 300 hours
Talk Time 7 hours
Fact Sheet & User Opinions

Battery & Activation

Sprint recommends fully charging the battery before first using the module. Just attach the travel charger to the hotsync connector on the bottom of the Visor. The charger is capable of charging Visor handhelds with rechargeable batteries (Prism, Edge, and Pro) as well as any other rechargeable modules that can be charged while in the Springboard slot. Additionally, the Digital Link can be recharged from any Handspring charging cradle. However, there is no provision to recharge the SB3000 outside of the Springboard slot.

While charging, the Battery LED will be red. When the battery is fully charged (approximately 4 hours when completely rundown) the LED changes to green. The nice thing about Lithium Ion batteries is that they do not need to be completely drained before recharging and do not suffer from "memory" effect like NiCad's do. When the charger is not connected to the Visor, the Battery LED is off and does not show any status. You need to view the on-screen battery indicator in the Phone App display to see the current battery level.

Once your battery is fully charged, you'll need to activate the phone. Sprint PCS offers three convenient options:

  1. Dial *, 2, Talk from the Digital Link itself to connect to a Sprint PCS Customer Advocate.
  2. Online activation via the Sprint PCS web site.
  3. Toll-free through Sprint PCS Customer Care at 1-888-715-4588 from any phone other than the Digital Link.

The activation process can take up to 30 minutes if you're a new customer; slightly less for existing customers adding or changing to the Digital Link. Having activated several Sprint PCS phones, I recommend the toll-free number for first time customers. This way, you can inquire about the various available plans and options which are not always listed on the website, and they can inform you about their current special offers.

Sprint PCS recommends using one of their Total Digital Connections plans with the Digital Link. These plans include the Wireless Web and Voice Command (voice dialing) options along with an adequate supply of airtime minutes, including free long distance. The module will also work with their Free & Clear or Family (Add-a-Phone) plans, though the Wireless Web and Voice Command options are typically extra. The Wireless Web option is required to fully utilize the data features of both the Digital Link and the Sprint PCS network.

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