The snugness issue resolves itself in a few weeks of use. That is, the connection loosens up enough that it's no longer a problem.
As for the lack of a HotSync button, you can either assign HotSync to a button on your Centro or just access it via the application menu with one-hand. I created a Favorites category and put it there.
I bought my cradle for a steep discount on Amazon. Hunt around for the best deal, because the one I found was about $15, which is $5 less than the rest.
At that price, the Palm cradle provides decent value. I have no regrets.
I agree, much too tight
I bought this cradle and felt the same way as Joe did
and no sync button?
Only if you don't hotsync and use a skin tight case
Cradle is definately poorly designed piece of junk, but it is functional if you happen to have a skin tight case on the phone. Then removal and attachment are baby smooth. I'll wager you could put felt on the bottom to duplicate the same effect without a case. Since there are a fair number of users who don't regularly sync their phones and some who don't even understand the concept, their is a market for it. But for most people who read this site I think this is going to be a bad choice. Centro works just fine in the treo case by the way, just looks a little bit too small but it isn't bad.
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Read Merciful by Casey Adolfsson